As a profession, sales is based on developing effective communication skills. This applies both as being a ‘sender’ as well as being a ‘receiver’ of information. And the need for advanced communication skills isn’t only for sellers dealing with clients. Sales leaders are often in situations where they communicate information to groups of people. As […]
How to delegate effectively and why it’s great for time management
Sales leaders, and executives who manage revenue producers, often have to delegate tasks to individuals within their team. Sometimes that team extends to marketing staff, sales support, or administration roles. A quick quiz If you are a busy manager with a task that must be completed, and that task could be done by another on […]
Being comfortable is not always productive
When you think of being on a cruise ship, what comes to mind? Maybe having drinks at the bar; onshore excursions; being pampered; or lazy days in a deck chair! But it’s not all that easy. Being on a cruise ship can be confronting. Everyday there are challenges to overcome. Unless you stay in your […]
Can you recognise the time to start selling?
It is important for everyone on your revenue engine team to recognise the signs that indicate when to switch from delivery mode (or customer service mode) into sales mode. Professionals, technical staff and service providers that work on a project, or are engaged on an ongoing basis, usually find themselves in frequent contact with clients […]
Ideas to create good sales habits
You know those bad habits we get. Like raiding the biscuit barrel during late night TV shows. Or slouching we when we sit. Or biting our fingernails. It’s hard to resist. We’re tempted. We get that short-lived surge of satisfaction when we do it. Before we know it we’ve let a new (bad) behaviour creep […]